Our Services

Care For Your Loved Ones With Comfort Home Care

We Are A Provider Of Home Care Packages, Ranging From Level 1 To Level 4.

Additionally, We Offer NDIS Services To Participants NDIA Managed, Plan Managed And Self Managed. 

Home Care​

At Comfort Home Care, we are dedicated to providing customised home care options ranging from level 1 to level 4 that cater to the specific needs of seniors. Our primary goal is to empower seniors to maintain their independence while living with dignity and happiness. We are committed to delivering distinctive home care services that enhance their overall quality of life. Our team strives to ensure that every senior receives unmatched care and support, and we take pride in playing a vital role in their live.

NDIS Support​

We deliver top-notch and personalised NDIS services to participants who are NDIA managed, Plan managed, and self-managed. It is our aim to provide reliable and sustainable services that enable our participants to lead fulfilling lives and reach their goals. By creating a safe, supportive, and nurturing environment, we are empowering our participants to live their best lives. We believe in going above and beyond to ensure that our participants not only meet, but exceed their goals. Our NDIS services have got you covered and we will support you throughout.

Aids & Equipments

With our extensive range of high-quality aids and equipment, you can trust us to cater to all your needs. Our commitment to excellence is evident through our dedication to providing the best possible solutions for each and every one of our valued customers. We understand how important it is to have the right tools and equipment to help you live your life to the fullest – that’s why we offer only the best products available on the market. Our range includes everything from mobility aids, mobility aids, incontinence support and medical equipment to positive impact on your daily life. Shop our aids today!


Providing Compassionate And Personalised Care For Your Loved Ones

Services I can get to maintain my well-being and independence


Personal Care

Through our commitment to offering compassionate care, we hope to inspire individuals to live their lives to the fullest and achieve their dreams. Our team is dedicated to providing aid with everyday tasks including: Bathing, Showering, Toileting, Dressing and undressing, Mobility, Help with washing, drying, and shaving hair and body. Assistance with making and get in and out of your bed, Communication etc.

Food and Nutritional Care

Package Supports: Meal preparation, whether it’s for special dietary needs (such as health, religious or cultural reasons). Assist with using cutlery, Provide help with feeding if needed. Not Included Food Costs.

Nursing and Allied Health Support

Comfort offers therapy services, allied health services and nursing support including: Clinical treatments such as hearing and vision services, Speech therapy, Podiatry, Occupational, Physio therapy services.

Continence Management

Our organisation provides assistance with the utilization of continence tools and devices including: Disposable pads, Absorbent aids, Commode chairs, Bedpans, Urinals, Catheters, Urinary drainage appliances, Enemas.

Services to ensure my safety while staying at my residence


Maintaining Your Living Space

With our services, you can trust that your home will be a reflection of your aspirations. Our team of experts is dedicated to making your life easier by providing assistance with: Making beds, Ironing, Laundry, Cleaning, Light gardening tasks like weeding, pruning, lawn mowing, Garden maintenance.

Mobility Assistance

Our organisation provides a wide range of mobility assistance devices to improve the quality of life for those in need. Our team has extensive knowledge and experience in recommend the most suitable mobility aids to help individuals regain their independence and freedom. Our comprehensive inventory includes: Crutches, Quadruped walkers, Walking frames, Walking sticks, Manual Handling Equipment, Bed rails, Slide sheets, Sheepskins, Tri-pillows, Pressure-relieving mattresses, Personalised support for using these aids.

Aids & Equipment

You can use money from your package budget to buy aids and equipment that help you with daily tasks. We provide a vast range of aids and equipment and assistive technology including: Mobility Aids: walking sticks, walking frames, wheelchairs etc. Aged Care/ Home Care Equipment, Continence Aids: a range of different brands like Molicare, Depend, Tena etc., Personal Care : shampoo, conditioners, body washes. Kitchen Aids, Chairs: Recliners, princess chairs etc., Toileting Aids, Manual Handling Equipment, Mobility Scooters, Pressure Care, Wound Care Products, Nutritional Products, PPE Equipment, Vital Calls, Not Included Aids and equipment’s that do not relate to your care needs.

Small Scale Home Modifications

Making your home safer and more accessible is an important aspect of aging comfortably. Our aim is to assist you in creating a home environment that allows for greater safety and independence. Package Supports: Minor home modifications, Installing taps that are easier to access, Adding grab rails to your bath and/or shower, Receiving guidance on areas of concern with regards to safety in your home. Not Included: Home modifications that do not relate to your care needs.

Services that help me maintain my relationship with my local community.


Transport Support

Our goal is to assist you in attending your appointments and participating in community events and activities so that you can be active and engaged with the world around you. Assistance with shopping, visiting health practitioners, attending social activities etc. Not Included: Accommodation and travel for holidays.

Social Support

Our aim is to motivate you to engage in events or gatherings within your community that enhance and safeguard your way of life, hobbies, and health. Emotional support: This can involve the carer spending time with the client , engaging in meaningful conversations, and actively listening to them. Socialisation: Encourage our clients to participate in social activities and provide opportunities to connect with others to improve their overall well-being. Providing cares to our clients to assist with their day to day activities. Offering an ally to accompany you during appointments such as visiting your doctor and during activities like shopping. Not Included: entertainment activities, such as club memberships or tickets to sporting events.

Frequently Asked Questions on Home Care

Eligibility is based on your care needs as determined through a face-to-face assessment, but you must also be: 

an older person who needs coordinated services to help them stay at home, or

a younger person with a disability, dementia or other care needs not met through other specialist services.

Your financial situation won’t affect your eligibility. But you will need a financial assessment to work out exactly how much you may be asked to contribute.

How do I access Commonwealth Home Support Programme Services?

After you have been assessed as being eligible, how long it takes to get a Home Care Package depends on what package level you are eligible for. 

What are the levels of home care available:

Level 1 (Basic level care) – Basic level care

Level 2 (Low level care) – Low level care

Level 3 (Intermediate level care) – Intermediate level care

Level 4 (High level care) – High level care

Package level Approximate wait time

Level 1 – 3 to 6 months

Level 2 – 12+ months

Level 3 – 12+ months

Level 4 – 12+ months 

How urgently someone needs services can also impact how long it may take to receive a Home Care Package. Those with higher or more urgent needs are prioritised to receive services. 

Additional Links


  • Acquired brain injury
  • ADD
  • ADHD
  • Autism spectrum disorder
  • Cerebral palsy
  • Down syndrome
  • Dysgraphia
  • Dyslexia
  • Epilepsy
  • Hearing impairment
  • Muscular dystrophy
  • Paraplegia
  • Quadriplegia
  • Spina bifida
  • Vision loss

NDIS Support


You are choosing excellence when you choose our NDIS service.

We Are A Provider Of We Offer NDIS Services To Participants NDIA Managed, Plan Managed And Self Managed. 

At Comfort Home Care, we feel honoured to work with people with disabilities and their support systems. We believe that every individual can achieve their goals and fulfil their dreams, no matter their challenges. As a registered NDIS disability services provider, we are committed to providing a nurturing and supportive environment to help you realise your full potential.


Self-managed NDIS services give participants complete control over how their funding is used. They are responsible for managing their own budgets and are required to keep track of all expenses.


Plan-managed NDIS services involve the appointment of a third-party plan manager to assist with budgeting, payment and administration. This option provides participants with more control over their NDIS funds, without having to manage it themselves.


NDIS services are managed by the National Disability Insurance Agency (NDIA) on behalf of participants. Under this option, the NDIA pays providers directly, removing the need for participants to manage their own budgets.

Get The Most Out Of Your NDIS plan

We want to help you get the most out of your NDIS plan when using our services. Here are some friendly tips to guide you:


Get to know your plan

We understand that plans can be overwhelming, but we're here to help you. Let's work together to understand your goals, budget, and the services you're eligible for.

Goals that work for you

We'll work with you to create achievable goals tailored to your needs, so you can maximize the benefits of your plan.

Find the right provider

It's important to have a service provider that you can trust. We're here to ensure that you have the services you need.

Communication is key

We are always here to listen and help you. Regular communication ensures that you're getting whatever you need from us.

Frequently Asked Questions on NDIS Support

Comfort Home Care is a registered provider of the NDIS in NSW.

What is the NDIS?

The National Disability Insurance Scheme is a new way for people with disability to receive support, offering more choice, control and a lifetime approach to each person’s needs. It is usually referred to as the NDIS. To get started with the NDIS you will talk with a planner who works for or with the National Disability Insurance Agency, the NDIA or a Local Area Coordinator.

  • Pursue your goals and aspirations
  • Actively take part in the community
  • Be more independent
  • Take part in social activities and work

You may meet the disability requirements if:

  • You have an impairment or condition that is likely to be permanent
  • Your impairment substantially reduces your ability to participate effectively in activities, or perform tasks or actions unless you have assistance from other people
  • You can’t participate effectively even with assistive technology, aides and equipment
  • Your impairment affects your capacity for social and economic participation
  • You are likely to require support under the NDIS for your lifetime

Shop Your
Equipment's Today!

Simply call our Melbourne team or visit our Melbourne Branch to place your order.
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(03) 7068 2620


Shop M004, 80 Taylor’s Road, Keilor Dwons VIC 3038